Privacy Policy
Last updated: February 27, 2026
1. Scope and Roles
This policy explains how Doc Writer handles personal and organizational data when you access the website, upload templates or topic lists, generate `.docx` output, and use related support features. Depending on deployment model, your institution or organization may act as the primary data controller, while Doc Writer acts as a service provider or processor.
2. Categories of Data
We may process account identifiers, contact details, uploaded templates, topic inputs, generated outputs, event logs, usage telemetry, and security metadata. We may also process device and connection information such as browser type, operating system, IP-derived region, and request timestamps.
3. Purposes of Processing
Data is processed to deliver generation workflows, preserve requested formatting behavior, provide file downloads, maintain reliability, prevent abuse, troubleshoot incidents, and improve model-assisted drafting quality. We do not sell personal data and do not use uploaded files for behavioral advertising.
4. Legal Bases (Where Applicable)
Depending on jurisdiction, processing may rely on contractual necessity, legitimate interests in secure and reliable service operations, legal obligations, and consent where specifically required. If consent is used, it may be withdrawn subject to applicable law.
5. File Handling and Ownership
You retain ownership of your uploaded content and generated outputs, except where organizational policy provides otherwise. We process files only to fulfill requested operations and support obligations. You are responsible for ensuring you have rights and lawful basis to upload and process all source content.
6. Sharing and Disclosures
We may share data with hosting, storage, analytics, and support vendors acting under contractual safeguards. We may disclose information when required by law, court order, regulatory request, or to protect platform integrity, user safety, and legal rights.
7. International Data Transfers
If data is transferred across borders, we apply reasonable legal and technical transfer safeguards required by applicable law, such as contractual protections and access controls.
8. Retention and Deletion
We retain data only for as long as required to deliver the service, maintain audit and security records, comply with legal obligations, and resolve disputes. Retention windows can vary by deployment, contractual terms, and organizational policy.
9. Security Measures
We use administrative, technical, and organizational safeguards designed to protect data, including access control, environment segregation, transport security, and operational monitoring. No service can guarantee absolute security.
10. Cookies and Similar Technologies
We may use essential cookies or equivalent mechanisms for session continuity, preferences, analytics, and abuse prevention. You can manage browser cookie settings, though disabling certain technologies may affect application functionality.
11. Children's Data
Doc Writer is not intended for use by children below the minimum age required by local law without appropriate authorization. If you believe children's data was submitted improperly, contact support for review and remediation.
12. Your Rights and Requests
Subject to jurisdiction, you may have rights to access, correct, delete, restrict, object to certain processing, or request export of personal data. Requests are handled through your administrator or designated support channel and may require identity verification.
13. Changes to This Policy
We may update this policy from time to time to reflect product, legal, or operational changes. Updated versions become effective when published unless a different effective date is stated.
14. Contact and Complaints
For privacy inquiries, data requests, or concerns, contact your organization administrator or your designated support channel. Where applicable, you may also have the right to lodge a complaint with a relevant supervisory authority.